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Sylvie Duquette currently holds the position of Senior Vice-President of Customer Service Operations at Rogers for Business, having joined Rogers Communications in January 2012. With a progressive career at Rogers, Sylvie Duquette has also served as Senior Vice-President of Business Planning and Transformation, Senior Vice-President of Small Business, and Vice President of Enterprise Client Services. Prior to their tenure at Rogers, Sylvie Duquette held the role of Director at both Rogers and Fido Solutions, served as President at Synergie - Contact, and was the General Manager at Bell for over 15 years. Sylvie Duquette earned a Master of Business Administration (M.B.A.) from UQAM | Université du Québec à Montréal between 1997 and 1999.