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Bilal Ghous is an experienced Information Technology Specialist currently at Rodan Energy Solutions Inc. since July 2022, managing global Microsoft 365 administration and supporting cloud infrastructure, including Azure, AWS, and VMware. Bilal's expertise encompasses performance evaluation, data loss prevention, backup operations, and troubleshooting for desktop applications. Previously, Bilal worked as a Technical Support Analyst Level II and Junior System Administrator at CompuCom, focusing on user integration for an international insurance firm and handling extensive technical support across various platforms. Earlier experience includes serving as a Front Desk Security Supervisor at G4S, where Bilal ensured security compliance and customer service. Bilal holds a Bachelor's degree in Electrical and Electronics Engineering from Ryerson University, completed in 2018.