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Simon Sampson is an experienced hospitality professional with a strong background in customer service. Currently serving as Senior Concierge at Rockliffe Hall Hotel, Golf & Spa Resort since February 2016, Simon has developed expertise in providing exceptional guest experiences. Prior to this role, Simon worked as a Concierge at the same establishment. Simon's career began in retail at TK Maxx, where a decade-long tenure as a Sales Associate provided valuable insights into effective customer engagement. Simon's educational background includes attendance at Darlington College from 2005 to 2008.