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Jennifer M. Castillo is a seasoned professional with extensive experience in accounting, customer service, and technical support. Currently serving as an Accounting Assistant and Bookkeeper VA at Rocket Station since June 2022, Jennifer also operates as an Independent Contractor and owns ShapeUp With Jenny. Jennifer's freelance work began in July 2021 on Upwork. Prior roles include Senior Customer Service Associate at Teledirect Telecommerce for Singapore Airlines, Customer Service Representative at Fuji Xerox Asia Pacific Pte Ltd, and Technical Support Specialist at Teleperformance Careers Philippines. Jennifer worked as a Global Administration Executive Assistant and Helpdesk Coordinator at IBM Malaysia and served as Senior Finance personnel at GoodNeighbors and the Philippine Statistical Association, Inc. Jennifer holds a Bachelor of Science in Psychology from Our Lady of Fatima University and completed a course in Accounting for Non-Accountants at the University of the Philippines.