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Sarah Bennett currently serves as the Director of Customer & Data Insight at Rochford District Council since November 2022. In addition, Sarah holds a longstanding position at Brentwood Borough Council, where roles have included Director of Customer & Data Insight, Corporate Director of Digital & Customer Engagement, and Corporate Manager of Customer and Performance since January 2017. In these capacities, Sarah has been responsible for overseeing customer service excellence and performance, while also leading critical projects for the executive team. Earlier in career, Sarah managed customer contact teams and facilities, focusing on enhancing customer experiences.