Theodoros Mikousis is a skilled professional currently serving as a Credit & Collection Analyst at Roche since June 2024. Previously, Theodoros held various roles, including Customer Service Team Leader and Customer Support Advisor at MSX International from January 2020 to June 2024, and Customer Support Technician at SYKES Hungary for a brief period in late 2019. Earlier experience includes positions as a Sales Customer Support - Adult Trainer at Efodia Karieras Private Company and Administration Office Assistant at the Consulate of the Federal Republic of Germany in Volos. Theodoros also worked as an Administration Officer at the Intercity Bus Station of Magnesia and managed Quality Food Services from May 2008 to October 2010. Educational achievements include a Professional Training in Pedagogical & Teaching Competency from the School of Pedagogical and Technological Education in 2017 and a degree in Political Science & History from Panteion University of Social and Political Sciences, obtained in 2008.