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Jessica Thatcher is a seasoned professional with diverse experience in talent acquisition, sales management, and customer experience across various industries. Currently serving as a People Program Manager at Robin, Jessica oversees initiatives focused on enhancing employee satisfaction and workforce effectiveness. Previously, as Director of Sales at Cultivate Premium Corporate Gifts, Jessica played a pivotal role in adapting business strategies during the pandemic and led a team of sales managers. In earlier roles at Brilliant Earth and EF Education First, Jessica honed skills in customer service management and business development, demonstrating a strong ability to drive sales and improve organizational processes. Jessica holds a Bachelor of Science in Business Marketing from Northeastern University.