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Jackie Johnson is a seasoned claims resolution professional currently serving as a Senior Claims Resolution Manager at Gallagher Bassett since September 2023. Previously, Jackie held positions as a Senior Claims Adjuster and Property Claims Adjuster at Crawford & Company from August 2021 to September 2024. Additionally, experience includes working as an Estimate Technical Reviewer at Contractor Connection from April 2015 to March 2022, and as an Independent Adjuster focusing on Estimate Technical Review from September 2014 to March 2015. Jackie began a career in claims at MetLife, excelling as a Senior Claim Adjuster from July 2007 to August 2014, specializing in the technical review of property damage estimates and homeowner claims. Jackie holds a Bachelor's Degree in Business Administration and Management from Rockford University and an Associate of Arts (A.A.) in Business Administration and Management from Rock Valley College.