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Jacob Otto is an accomplished professional with extensive experience in parts management and operations within the machinery and service sectors. Currently serving as Parts Manager at RoadBuilders Machinery & Supply Co., Inc. since July 2022, Jacob previously held roles as Operations Manager at Country Home Elevator & Stair Lift and E-commerce Parts Manager at Access 2 Parts. Jacob's foundational career included various positions at Crown Equipment Corporation, including Field Service Manager and Parts Supervisor, where responsibilities included repairing forklifts and addressing customer concerns with comprehensive solutions. An academic background includes a Master of Arts in Public Relations and a Bachelor of Science in Sports Media and Marketing from Full Sail University, where Jacob also led projects creating public relations campaigns and researching business strategies.