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Mandy Adams possesses extensive experience in administrative roles and project research, with a tenure at the Road Accident Fund since October 2013 and a background in life coaching since 2001. Previous positions include serving as a Scheme Administrator at Sanlam from September 2007 to July 2009, where responsibilities included member record management and customer service support, and as a Claims Administrator at the Road Accident Fund from June 2004 to December 2006, focused on claims management and team collaboration. Mandy also has experience with Chase Response, conducting research projects for corporate clients. Educational qualifications include a Management Development Programme from Louis Group in 2011 and a Matric with a focus on Business, Economics, and Accounts from Wittebome Secondary.