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Sayyad Shafiyev is a seasoned professional in quality assurance and technical support, currently serving as a Quality Assurance Engineer and Customer/Technical Support Specialist at Riverside.fm since October 2021. Prior experience includes roles as a Quality Assurance Engineer at uTest, a Technical Support Specialist/Team Lead at SISOURCE, and a Medical Case Manager/Customer Support at Sheba - Tel Ha SHomer Hospital. Sayyad has also worked as a Technical Support Specialist at TechFinancials, a Customer Sales Support Manager at OptionFair, and an Information Communication Technology Technician at Bynat Sistems Communication. Educational qualifications include a QA Python Tester certification from Skillfactory, a degree in Art from BChAcademy, CCNA certifications from Cisco Networking Academy and Appleseeds, focusing on networking and telecommunications.