Nicole Cox-Sheroff currently serves as a Senior Customer Success Manager at Riverbed Technology, a position held since January 2022. Prior experience includes roles as a Customer Success Manager at iOiO.TV and Inside Sales Representative at EOS IT Solutions and Presidio. Nicole has also worked as a Support Specialist at Ocean Computer Group, Inc. and held various sales positions at TechXtend, Raritan Inc., MicroWarehouse, and SHI International Corp., showcasing a strong background in sales and customer support. Academic credentials include a Bachelor's degree in Psychology/Sociology from Kean University, obtained between 1991 and 1996.