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Aakankhya Bordoloi is a seasoned professional in operations and account management with a diverse background in customer service, logistics, and human resources. Currently serving as a Key Account Manager at RIV Worldwide Ltd since May 2024, Aakankhya previously worked as a Service Operations Specialist at Cogoport, focusing on shipping and air-import operations. Earlier experiences include a role as a Process Associate at IGT Solutions, providing customer support for international travel, and as a Front Desk Executive at Lakshmi Transport, where tasks involved logistics management and documentation. Aakankhya holds a Postgraduate Degree in Operations Management and Supervision from the Maharashtra Institute of Technology and a Bachelor's degree in Mass Communication from Amity University.