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Dustin Fioravanti has a strong background in customer support and services. Dustin currently works as the Director of Services and Support at Riskonnect, Inc. since November 2022. Prior to that, they held the role of Director of Customer Support at Castellan Solutions from November 2020 to July 2022. Before that, they worked at Assurance Software as the Director of Customer Support from April 2020 to November 2020 and as a Senior Manager of Customer Support from May 2018 to April 2020. Dustin also gained experience at Sungard Availability Services, where they held various roles including Senior Manager of Customer Support, Manager of Technical Partnerships, Manager of Emergency Notifications and Incident Management, Supervisor of Customer Support, and Senior Support Representative. Dustin started their career as a Support Representative at Strohl Systems.

Dustin Fioravanti obtained a Bachelor of Science (B.S.) degree in Information Technology from Penn State University. In addition to their degree, they hold certifications including HDI Certified Support Center from HDI, ABCP - Associate Business Continuity Professional from DRI International, LCSE - LDRPS Certified Software Engineer from SunGard Availability Services, and Network + from CompTIA.