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Michael B. is an experienced information technology and business analyst with a robust background in managing projects and requirements gathering across various financial institutions. Currently serving as Information Technology Manager and previously as Senior Business Analyst at The Risk Management Association since October 2018, Michael B. has a proven track record in project management, system design, and process improvement. Prior roles include Senior Business Analyst at Freedom Mortgage, PM/Senior Business Analyst at Chase, and Business Analyst at DHI Mortgage, where responsibilities encompassed full software development lifecycle participation, documentation of processes, and communication of performance metrics. Michael B. began a career at USAA as a Real Estate Analyst, focusing on quality control and compliance within mortgage processes. A graduate of the University of the Incarnate Word with a Bachelor of Science in Business Administration Information Systems, Michael B. combines technical expertise with analytical skills to deliver effective solutions.