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Erica O'Neil has over 14 years of experience in product management and analysis, currently serving as a Senior Products Manager at Rising Medical Solutions since June 2009. In this role, Erica has skillfully gathered requirements, analyzed data, and developed comprehensive documentation and visual models to inform design decisions. Responsibilities also include managing projects, coordinating with development teams, conducting user training, and identifying business process improvements. Prior to this position, Erica worked at AT&T as a QA Analyst and IT Analyst. Academic credentials include a Master’s Degree in Information Systems and a Bachelor of Science in Information Systems, both from DePaul University, along with foundational studies at Saint Xavier University.