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Jessica Cortéz is an experienced professional in customer success and implementation management, currently serving as Manager of Implementation for SMB at Rippling. Previous roles include Customer Success Manager at Radius Agent Realty, Customer Success & Growth Manager at Radius Assist, and Client Success Manager, showcasing a strong focus on client relations and business growth. Earlier experience includes positions as a Sales and Trading Summer Analyst at Wells Fargo Securities and as an Analyst at Eisbach Group. Jessica holds a Bachelor’s Degree in Economics from the University of California, Berkeley, completed in 2018, and was also involved in the Leading Women in Financial Services Forum during tenure at Wells Fargo.