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Hye sun Ji is a seasoned professional in account management and customer success, currently serving as a Senior Technical Account Manager at Rippling since April 2023. With prior experience as a Senior Success Manager at Slack and a Customer Success Manager at Autodesk, Hye sun has a strong track record in driving customer adoption and revenue feature utilization. Hye sun also held positions as an Account Manager at Practice Fusion and as a Senior Account Executive at Indeed.com, where strategic sales initiatives and cross-functional collaboration were key focuses. Hye sun's career began with an internship at API Youth Promoting Advocacy and Leadership, where organizational and educational outreach efforts were emphasized. Hye sun holds a Bachelor's degree in Biochemistry and Molecular Biology, with a minor in Psychology, from the University of California, San Diego.