At Rinse, they work to provide one simple, consistent, high-quality solution to take care of everything in your closet.

Consumer

Internet

Rinse

Rinse's headquarters in San Francisco, CA, United States

Ajay Prakash

James Joun

Joe Senn

Sam Cheng

Alex Gurevich

The Operations Team at Rinse is responsible for streamlining and enhancing the efficiency of the company's day-to-day activities. They oversee logistics, manage city-specific operations, and ensure consistent service delivery across various regions. By coordinating between corporate and local teams, the Operations Team aims to optimize processes and elevate the customer experience, ensuring that Rinse's promise of high-quality care for customers' closets is consistently met.

Operations Team

The Customer Support Team at Rinse is dedicated to delivering exceptional service to clients by addressing their inquiries and concerns effectively. They manage the recruitment and training of Valets, ensure efficient dispatch processes, and foster a positive customer experience through timely support and effective communication. This team is vital in maintaining Rinse's commitment to high-quality service and customer satisfaction.

Customer Support Team

The Engineering Team at Rinse is responsible for designing, developing, and maintaining the technology that powers the company’s closet care solutions. This team ensures a seamless user experience by implementing high-quality code, performing rigorous testing, and continuously optimizing systems to meet customer needs efficiently. They collaborate closely to innovate and enhance Rinse's platform, ensuring scalability and reliability.

Engineering Team

The Marketing Team at Rinse is responsible for developing and executing strategic marketing initiatives to enhance brand awareness and drive customer engagement. They focus on building partnerships, optimizing growth through innovative product marketing strategies, and ensuring a consistent message across all channels to showcase Rinse’s commitment to simplifying wardrobe care for its customers.

Marketing Team

The Leadership Team at Rinse is responsible for setting the strategic vision and direction of the company, ensuring operational efficiency, and fostering a culture of innovation. Comprising the CEO, COO, and other key executives, they collaborate to drive growth, enhance customer experience, and maintain high-quality service across all aspects of closet management. Their collective expertise shapes Rinse's approach to market challenges and opportunities, guiding the company toward success.

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Rinse

Org chart

Board & advisors

Teams

Operations Team

Customer Support Team

Engineering Team

Marketing Team

Leadership Team

Offices

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Rinse

Org chart

Board & advisors

Teams

Operations Team

Customer Support Team

Engineering Team

Marketing Team

Leadership Team

Offices

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