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Alex C. currently serves as a Customer Success Manager at RingCentral, focusing on cost savings and feature enhancements for Microsoft Teams customers. Previous experience includes a role as a Senior Customer Success Manager at Microsoft, where significant contributions to revenue growth were achieved, including an 18% increase in Q3 FY23. Alex has held positions at Avanade, BT, AECOM, Ketchum, Revlon, and Easylink Services, demonstrating a strong background in customer support and technical consulting since starting a career in 2001.