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Alexandra van Zwam is a seasoned operations and travel management professional with extensive experience across multiple organizations. Currently serving as the Manager of Helpdesk at Rijksvastgoedbedrijf since September 2023, Alexandra previously held various leadership roles at Schiphol Travel International, including Manager Operations in Rotterdam and Account Manager. A significant part of Alexandra's career was dedicated to Carlson Wagonlit Travel, where roles ranged from Senior Travel Counselor for a VIP desk to overseeing a support team and managing an emergency call center. Alexandra's educational background includes a degree in Tourism and Travel Services Management from Tio Business School and advanced training in German translation and communication from Goethe University. Additional qualifications include expertise in air traffic services management, acquired through IATA training.