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Joseph Melby has over seven years of work experience. Joseph began their career in 2014 as an Apprentice General Manager at Chipotle Mexican Grill. In 2016, they moved to GameStop as a Senior Guest Advisor. In 2017, they joined Alarm.com as a Support Operations Associate and Geek Squad as a Tactical Support Agent, where they were responsible for identifying and addressing client concerns and issues, diagnosing the issue and taking detailed notes, and assisting in scheduling and maintaining appointments. In 2018, they moved to PointCentral as a Technical Account Manager. Most recently, they have been working as a Technical Account Manager at Rigado since 2021.

Joseph Melby attended the University of Wisconsin-Madison, where they studied Computer Science.