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Shell 'Shailja' Jain is an accomplished professional currently serving as Vice President and Head of After Sales Marketing, Sales Channels, and Performance Optimization at Rieter since February 2022. With extensive experience in marketing, sales operations, and channel management at SR Technics Group from January 2013 to November 2021, Shell has led commercial strategy implementation, customer experience initiatives, and global account management. Previous roles at Lufthansa Consulting GmbH, Lufthansa Systems, and Lufthansa Cargo demonstrate proficiency in management consulting, customer lifecycle management, and regional marketing strategies across diverse international markets. Shell holds a Bachelor of Science from Delhi University and an MBA, with ongoing education at ETH Zürich and McAlinden Associates.