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Jackson Brown is a dedicated professional currently serving as a Facility and Operations Officer at Richmond Football Club since January 2021. With a strong background in customer service, Jackson has previously held various roles, including Event and Operations Officer, Internal Functions Officer, and Customer Experience Officer, while volunteering on match days. Prior experience includes working as a Hospitality Associate at Ill Piccolo Bar from June 2017 to February 2022, where customer engagement and service were priorities, and as a Retail Shop Assistant at Link Educational Supplies from December 2016 to February 2019, focused on delivering excellent customer service. Jackson holds a Dual Diploma in Sport and Management & Leadership from Swinburne University of Technology.