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Kamal Shukla is an accomplished professional with extensive experience in customer success and project management within the technology and financial services sectors. Currently serving as Chief Customer Success Officer at RIA Advisory since January 2020, Kamal has a proven track record of managing high-value implementations and improving client satisfaction throughout a career that includes key roles at Conduent, Oracle, and Citigroup. At Oracle, Kamal excelled as Senior Director, Global Head - ORMB Banking Consulting, overseeing multiple successful software implementations and enhancing service level agreement compliance. Kamal's expertise is further reflected in a Master's Degree in Management of Technology and a Bachelor's Degree in Information Technology from the New Jersey Institute of Technology.