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Andy Zhu, CCDS, is a seasoned professional in customer success and clinical management, currently serving as a Senior Customer Success Manager at Rhythm Management Group, where management of a high-value client portfolio has achieved a 95% retention rate. Prior to this role, Andy gained extensive experience at Medtronic as a Clinical Specialist, focusing on cardiac rhythm and heart failure therapies, and at Boston Scientific as a Patient Education Specialist, enhancing patient understanding of neuromodulation. Earlier career roles include Director of Sales at Nationwide Medical Surgical, where leadership and strategy propelled sales performance, and a successful stint as a Pharmaceutical Sales Representative. Andy began a career at Apple, delivering exceptional customer service and tailored business solutions. A graduate of California State University, Northridge with a Bachelor of Science in Cellular and Molecular Biology, Andy Zhu combines expertise in clinical and customer success with effective team management.