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Jack Killian has a strong background in customer success with extensive experience in leadership roles across several prominent companies. Currently serving as Vice President of Global Customer Success at Rewaa, Jack previously held the position of Vice President of Worldwide Customer Success at Instana. Prior experience includes significant roles at ScienceLogic as Senior Director of Global Customer Success & Growth and various director positions at Databricks, focusing on different customer segments. Jack's career began at AppDynamics, where the focus was on customer success management in North America. Jack holds a Bachelor of Science in Business Administration with a concentration in Business & Marketing from Saint Michael's College, graduating in 2011.