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Derek Cabrera is a skilled Product Catalog Associate and Gear Geek at RevZilla, where responsibilities include assisting customers with a wide range of inquiries about products and providing expert feedback that ensures high conversion rates. With a notable average Stella Connect rating of 4.91 and a leadership role in chat volume for the Live Chat team in 2018, Derek demonstrates exceptional customer service and communication skills. Previous experiences at Union Garage NYC as Assistant Manager and at RevZilla in various Gear Geek roles contributed to a strong foundation in customer relations and inventory management. Derek holds a Bachelor's Degree in Jazz Studies from Purchase College, SUNY, and has amassed a diverse work history, including positions in management and customer service across multiple industries.