Lioni F. serves as a Sr. Associate in CRM & Marketing Operations at PT Commerce Finance since August 2024 and has been associated with RevoU as a CRM Consultant, CRM Lead Lecturer, and CRM Lecturer since July 2021, enhancing the CRM curriculum and managing educational materials. Prior to these roles, Lioni held multiple positions at Shipper from August 2021 to October 2023, including CRM & Marketing Manager and Sr. CRM & Marketing Analyst, focusing on CRM ecosystem maintenance and customer lifecycle strategies. Lioni also has experience at Home Credit Indonesia, managing communication campaigns, and previously worked at RED Comm Indonesia and Dentsu in account management and copywriting roles. Lioni F. holds a Bachelor's degree in Communication and Media Studies from the University of Indonesia.