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Ivo Ferreira is an experienced professional in team management and customer service, currently serving as the FinCrime Team Lead at Revolut since January 2022. With a strong background in leadership roles at Majorel Polska and Majorel from 2018 to 2021, Ivo has successfully supervised production quality, developed customized strategies, and managed team dynamics to meet operational goals. Prior experience includes positions at Sitel, National Pen, Efacec, Confact, and others, showcasing a versatility in various customer-facing and administrative roles. Ivo's educational background includes studies at Escola Profissional do Infante and Escola Secundária Filipa de Vilhena, along with further training in English proficiency from Wall Street English.