Anastasia van Heemst is an accomplished professional with extensive experience in customer success and sales engineering within the hospitality and technology sectors. At Revinate, since April 2024, Anastasia excels as a Sales Engineer, specializing in understanding customer needs and integrating technological solutions for hotels. Previously, as Customer Success Director at Tigerhall, from January 2022 to November 2023, Anastasia led a team managing B2B customer relationships and driving enterprise subscription adoption. With a solid foundation as a Senior Customer Success Manager and Technical Account Manager at Revinate from 2017 to 2021, Anastasia successfully managed major hotel accounts and enhanced customer satisfaction. Earlier roles include Business Operations Manager at Raffian Group, where Anastasia coordinated MICE events, and various positions in hotel management. Anastasia holds multiple degrees in Hospitality Administration and Management from esteemed institutions.