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Heather Pritchard has over 20 years of work experience. Heather is currently working as a Customer Success Manager at ReviewTrackers since 2023. Prior to this, they worked at Presspage from 2017 to 2023, where they successfully managed a portfolio of 60+ international customers, generated over $200K in additional revenue, and spearheaded various projects to increase customer retention and expansion. From 2013 to 2017, they worked at Grind, LLC as a Community & Operations Manager, where they cultivated relationships with customers, analyzed feedback to improve customer experience, and increased tours and memberships. Before that, Heather worked at Luminaire from 2005 to 2013, first as a Senior Sales Assistant & Office Manager and then as an Operations Manager. Heather also gained experience in visual merchandising at Old Navy from 2003 to 2005.

Heather Pritchard has a background in Psychology from the University of Illinois Chicago. Heather does not have any specific degree or field of study mentioned. In addition to their education, Heather has obtained certifications in various fields such as data-driven decision-making, data exploration, and customer success management. Heather acquired these certifications from institutions like Coursera and SuccessHACKER, between February 2023 and April 2023.