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Shivam Sharma is a professional with a background in customer success and consulting, currently serving as a Senior Customer Success Manager at Sprinto. Previous experience includes roles as a Customer Success Manager at SpotDraft, Product Consultant at Cvent, and Lead Professional at American Express. Additionally, Shivam is a member of RevGenius. Academic credentials include a Bachelor's degree in English from Amity University, completed in May 2022, and ongoing pursuit of a Master of Business Administration with a focus on Marketing and Sales at Amity University since June 2022.