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Sarah Cleveland has a diverse work experience, with their most recent position being a Higher Ed Consulting Manager at Huron. Before that, they worked as a Delivery Manager at Studio Science. Sarah also served as the Assistant Vice President of Enrollment Strategy at Ivy Tech Community College for almost a decade. Prior to that, they worked as a Consultant at Sarah Cleveland Consulting and as an Employment and Training Team Leader at Indiana University Health.

Sarah Cleveland has a Master of Public Administration (MPA) degree from Indiana University–Purdue University Indianapolis. Sarah also holds a Bachelor of Science (BS) degree in Education from Ball State University. Additionally, Sarah has obtained several certifications from Salesforce, including Salesforce Certified Administrator (SCA), Salesforce Certified Business Analyst, and Salesforce Certified Sales Cloud Consultant. No specific information about the years of graduation or the date of obtaining the Salesforce certifications is provided.