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Niels van Weert is a Customer Support Specialist at Returnless since June 2023, with extensive experience in e-commerce and customer service. Previously, Niels served as a Technisch e-commerce medewerker at PimXL from June 2016 to May 2023, where responsibilities included order processing, managing returns, and addressing customer inquiries. Niels also worked as a Customer Service Representative for the webshop Netherlands at Paulmann between May 2016 and September 2018, handling customer questions with a small team. Earlier experience includes a position in Klantenservice/Binnendienst at T&S Webshops from August 2015 to May 2016, providing support for various webshops, and roles as a Magazijnmedewerker at VSA from August 2009 to August 2015, focusing on logistics and warehouse optimization.