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Heidi Erlandsson is an experienced professional in IT and administration, currently serving as µþ±ð³óö°ù¾±²µ³ó±ð³Ù²õ²¹»å³¾¾±²Ô¾±²õ³Ù°ù²¹³Ùö°ù at Retune AB since October 2021, with prior experience as an IT consultant at Fusion Support AB from March to December 2020. Previously, Heidi worked as an ITIL Consultant at Xllnc Advise AB, focusing on account and permissions administration in various systems, including Active Directory and servers, while also fulfilling a role in security at PwC. Additional experience includes positions as a Dispatcher and Team Leader at Candidator AB, Transport Assistant at IL-Recycling, and roles in incident management and technical administration at Tieto. Heidi's early career involved customer service and coordination roles across different sectors, beginning education at Jakobsbergs Gymnasium, completing a two-year program in social studies.