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Shannon Johnson is an experienced professional with a diverse background in account management and legal support. Currently serving as an Account Executive at Retail Tech, Inc. since October 2014, Shannon has developed strong client relationships and sales expertise. Prior experience includes a role as Senior Quality Assurance Manager at Field Nation LLC from March 2009 to October 2014, where Shannon focused on maintaining high standards in service delivery. Shannon also worked as a Paralegal at the Public Defenders Office from August 2006 to March 2009, providing critical legal support. Educationally, Shannon holds a degree in Paralegal Studies from North Hennepin Community College and has furthered studies at Metro State University.