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Ahmad N. Nasrat is an experienced Technical Support Engineer currently at Retail Pro International, LLC since August 2022, where responsibilities include diagnosing issues, providing solutions to business partners, and managing technical environments. Prior experience includes serving as an IT Specialist at ACT, offering support to over 400 users, and as a Technical Support Technician at Apple Inc, focusing on performance evaluation and issue resolution for various Apple products. Ahmad N. Nasrat has also held IT roles at Mission Essential Personnel. Educational qualifications consist of a Master's degree in Computer Science from the University of the People (ongoing), a Bachelor of Business Administration in Finance from Sacramento State College of Business Administration, and a Bachelor's degree in Civil Engineering from Salam Higher Education University, among other diplomas and degrees in business administration and technology-related fields.