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Monica Patterson is a Senior Solution Consultant at Responsive since June 2020, specializing in user fitment analysis, customized Proofs of Concept, and enhancing sales team capabilities. Previous roles include Senior Customer Success Manager and Customer Success Manager, where Monica fostered customer relationships, promoted software adoption, and identified business opportunities. Prior experience at Fiserv as a Sales Enablement Content Specialist, complemented by extensive marketing and sales support roles at Sutherland Global Services and Bank of Oklahoma. Monica holds multiple degrees, including an M.A. in Business/Corporate Communications from Gonzaga University and an MBA from The University of Tulsa.