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Eddie Perrault is an experienced Information Technology professional with a diverse background in technical support and program management. Currently serving as an Information Technology Support Specialist at ResponseForce1 Corp. since April 2022, Eddie manages hardware and software systems, including bar code and optical scanners, and oversees WiFi network deployments and documentation. Previous roles include Geek Squad Tech at Best Buy, where Eddie enhanced technician productivity and resolved technical issues, and Senior Program Manager at the U.S. Department of Labor, focusing on system installations and upgrades. Eddie's early experience as a Computer Repair Technician at CompUSA involved providing technical support and troubleshooting. Eddie holds a Master’s Degree in Computer/Information Technology Administration and Management from Florida International University and a Bachelor’s Degree in Computer and Information Sciences from ITT Technical Institute-Miami, complemented by an Associate’s Degree in Computer Science from Miami Dade College.