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Talha Yousaf has been working in the customer service industry since 2017. Talha began their career at Mindbridge Private Limited as a Customer Support Specialist. In 2018, they joined MobIT Solutions as a Client Support Specialist. In 2020, they began working at RepairDesk as a Customer Success Manager, a role they held until 2022 when they moved to respond.io for the same role.

Talha Yousaf graduated from National College Of Business Administration & Economics in 2020 with a Bachelor of Science in Aviation/Airway Management and Operations.