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Zoe French has a diverse and extensive work experience. Zoe is currently working at Resource One Credit Union as the Director of Operations/BSA Officer since April 2023. Prior to this role, they served as a BSA Officer at the same company from July 2022.

Before joining Resource One Credit Union, Zoe held various positions at TwinStar Credit Union. Zoe was the Fraud and Financial Investigations Manager from January 2020 to July 2022. Prior to that, they worked as a Senior Retail Sales Analyst from August 2017 to January 2020, and as a Retail Sales Analyst from August 2015 to August 2017. Zoe also served as a Branch Operations Specialist from July 2012 to July 2015 and started their career at TwinStar Credit Union as a Senior Teller from March 2009 to July 2012.

Additionally, Zoe has worked as a Teller at Red Canoe Credit Union from August 2008 to March 2009, and at WSECU from November 2006 to January 2008.

Overall, Zoe French's work experience showcases their expertise in operations, BSA compliance, fraud prevention, financial investigations, retail sales analysis, and branch operations.

Zoe French holds an MBA in Organizational Leadership from Eastern University, which they obtained from 2022 to 2023. Prior to that, they completed their Bachelor's Degree in Business Management at Western Governors University from 2013 to 2016. In addition to their academic qualifications, Zoe has obtained various certifications, including a Certificate in Fraud Prevention and a Certificate in BSA/AML Compliance from the American Bankers Association in 2022. Zoe also holds the Bank Secrecy Act Compliance Specialist (BSACS) certification from the Credit Union National Association, which they obtained in 2020. Furthermore, they are a Credit Union Development Educator accredited by the National Credit Union Foundation since 2019. Zoe has also obtained certifications in SAS Programming, including SAS Programming 2: Data Manipulation Techniques in 2019 and SAS Programming 1: Essentials in 2018. Additionally, they hold a CompTIA Project+ Project Management certification earned in 2016.