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Teresa A. serves as an Information System Security Officer at Resource Management Concepts, Inc. since May 2023, bringing a wealth of experience in IT support and cybersecurity. Previous roles include Computer User Support Specialist at PSI Pax, Inc., where Teresa was responsible for managing help-desk inquiries and collaborating with users to resolve computer issues. As a Security Analyst at Abnormal Security, operational tasks involved managing high-volume email data and labeling for machine learning. Earlier experience spans positions as a Sales Associate at NAVY EXCHANGE SERVICE COMMAND and Kohl's, and a Waitress at Illiano Cucina Mediterranea, demonstrating strong customer service skills. Teresa holds multiple certifications and degrees in IT and cybersecurity, including a Google IT Support Professional Certificate and CompTIA Security+, alongside a Bachelor of Arts in Spanish Language and Foreign Literature from Rowan University.