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Penny Back has an extensive background in customer service and administrative roles, currently serving as a Customer Service/Data Entry professional at Resource Innovations since June 2023. Previous positions include Office Associate at I am Seeking Employment, Motor Coach Operator and Administrative Office Specialist at Academy Bus, and Career Services Advisor at Fortis College-Columbus, where Penny assisted graduates with job placements. Earlier experience includes a Director of First Impressions role at Everest University-Orange Park and ownership of Penny's on the Dollar Inc., a residential cleaning service. Penny holds an Associate's degree in Business Administration and Management from Everest University.