Katy Franco is a skilled technical writer and content manager with extensive experience in user testing, content development, and documentation for various organizations. Currently serving as the Lead Technical Writer at Resource Innovations since September 2018, Katy has also contributed as a UX Testing/Content Management specialist for Consumer IoT at Target and as a Contract Technical Writer. Notable past roles include technical writer at Nexant and account manager at Ziff Davis, where successful initiatives included compliance program development and process improvements. Katy's earlier career includes positions at ZEDO and ZEBO, showcasing a strong background in content creation and client training. With a diverse skill set in content management, Katy complements technical expertise with entrepreneurial experience running Roly Poly, a baby t-shirt business.
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