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Joshua Zacarias has a diverse work experience in the field of technical support and project coordination. Joshua began their career as a Technical Support Specialist II at Teleperformance in 2008 and continued in a similar role at IBM Daksha Bpo Services Limited, where they provided technical support for iPhones, iPads, and iPods. In 2011, they joined Sutherland Global Service Limited as a Technical Support Specialist, troubleshooting T1s, POTS lines, and Cisco routers.

In 2012, Zacarias transitioned to OpenText as a Technical Project Coordinator, overseeing technical projects until 2017. Joshua then joined RealPage, Inc. as a Product Support Specialist, offering phone and email technical support for Onesite software. Joshua also assisted clients with HUD certification inquiries and managed Salesforce articles.

Currently, Zacarias is working at ResMan Property Management Software as a Client Support Specialist, where they provide technical account management and assistance for affordable housing. The information provided does not indicate any end dates for their current role.

Joshua Zacarias obtained their Bachelor's degree in Computer Engineering from Lyceum Northwestern University, where they pursued their education from 2006 to 2010.