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Jeff L. is an experienced IT professional currently serving as the Director of Information Technology at Resident since July 2024, after holding the same title at SmartBiz from September 2022 to August 2024. Previous roles include Technology Manager at Aon, where responsibilities involved leading a global support engineering team and managing IT project planning. Jeff's career began at Apple Inc. as a Lead Technician, with a focus on customer service, and further developed through various positions including Pre-Sales Engineer at Parallels Inc. and Senior Support Engineer at Pushpay. With a strong emphasis on IT service management and client relationships, Jeff has effectively contributed to the enhancement of IT operations across multiple organizations.