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Leila Rhazaoui is currently a Customer Care Engineer at Centreon, with previous experience as a Network, System, and Security Administrator, as well as an IT Technician at Réseau AUXI'life. Earlier roles include Customer Assistance at La Tête Dans les Nuages and a long tenure as a Bartender at various establishments from 2010 to 2017, where customer service and inventory management were key responsibilities. Leila's educational background includes a professional degree in IT technology from OpenClassrooms, CCNA certification from Learneo, and training at 42 and AFPA, as well as at Wild Code School.