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Chasen McClanahan is a seasoned professional with extensive experience in customer experience, strategy, and transformation. Currently serving as Senior Manager of Strategy and Transformation at Republic Services since January 2019, Chasen has previously held key roles including Director at MCA Financial Group, Ltd., where direction was provided on change management and risk mitigation. At Propaganda Marketing, leadership of a 15-person team was demonstrated while managing B2B accounts and significantly growing the client base. As a self-employed management consultant, Chasen implemented successful training systems and customer support strategies, generating substantial revenue for clients. Chasen holds a Bachelor's degree in Business Administration and Management and a specialization in Leadership Development from Texas Christian University.