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Laura Z. is an experienced professional in operations and customer success, currently serving as an Operations Associate and formerly as a Junior Customer Success Manager at Reorg since February 2022. Prior experience includes roles as an Account Management Associate at Cvent, a Program Coordinator at Meeting Protocol Worldwide, and various positions in the hospitality industry, including Reservations Coordinator at London Hilton On Park Lane and Front Desk Agent at Westin Hotels & Resorts. Laura Z. holds a Bachelor's degree in International Relations and Affairs from Università degli Studi di Perugia and a Master's degree in Hospitality Administration/Management from IHMA - International Hospitality Management Academy.